Contacting Us
Proper Wins provides customer support and business communications via email only.
If you need to contact us regarding:
- Competitions
- Entries
- Prizes
- Account queries
- Data protection or privacy matters
Please email:
Response Times
We aim to respond to all enquiries within a reasonable timeframe, typically within 1–2 working days.
Response times may vary during peak periods or public holidays.
Accepted Communication Methods
- Email correspondence is the primary and official method of communication.
- We do not offer customer support via telephone or live chat at this time.
All official communications from Proper Wins will be sent from support@properwins.co.uk.
Legal & Compliance Enquiries
For data protection, GDPR, or legal enquiries, please contact us via the same email address. Requests will be handled in accordance with applicable UK laws and regulations.
Policy Updates
This Contact Information Policy may be updated from time to time. The latest version will always be available on our website.