Privacy Policy
Proper Wins (“we”, “us”, “our”) is committed to protecting your personal data and complying with the UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following data:
- Full name
- Email address
- Telephone number (if provided)
- IP address
- Order, entry, and competition participation details
- Communication records
- Technical data such as browser type and device information
Payment details are processed securely by third-party payment providers and are not stored by Proper Wins.
2. How We Use Your Data
Your personal data is used to:
- Administer competitions and prize draws
- Validate and manage entries (paid and free)
- Contact winners and arrange prize delivery
- Respond to enquiries
- Prevent fraud or misuse of the website
- Comply with legal and regulatory obligations
3. Cookies
Our website uses cookies and similar technologies to ensure it functions correctly, analyse website usage, and improve user experience.
Full details of the cookies we use, their purpose, and how you can manage or withdraw your consent are set out in our Cookie Policy.
4. Lawful Basis for Processing
We process personal data under the following lawful bases:
- Contractual necessity – to administer competition entries
- Legal obligation – compliance with UK law
- Legitimate interests – operating and protecting our business
- Consent – where you have opted into marketing communications
5. Marketing Communications
- You will only receive marketing communications if you have opted in.
- You may withdraw consent at any time via unsubscribe links or by contacting us.
6. Data Sharing
We may share your data with:
- Payment processors
- Website hosting and technical service providers
- Email service providers
- Regulatory or law enforcement bodies where required
We never sell your personal data.
7. Data Retention
Personal data is retained only for as long as necessary to:
- Administer competitions
- Comply with legal obligations
- Resolve disputes
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent
Requests should be sent to support@properwins.co.uk.
9. Complaints
If you believe your data has been mishandled, you may lodge a complaint with the Information Commissioner’s Office (ICO).